Frequently Asked Questions (FAQ)
How much do your services cost?
Our residential cleaning services start at just $150, and our short-term rental cleaning services begin at $100. We proudly offer a 15% discount to all seniors and veterans as a token of appreciation for their service and support.
Contact us today to book your cleaning service and take advantage of our affordable rates and special discounts!
Contact us today to book your cleaning service and take advantage of our affordable rates and special discounts!
How long do your services take?
The duration of our cleaning services depends on the size of your home. Standard cleanings typically take 2 to 4 hours, while deep cleaning services may require a full day or more, depending on the scope of work.
Contact us today to discuss your cleaning needs and schedule a service tailored to your home!
Contact us today to discuss your cleaning needs and schedule a service tailored to your home!
How can I book a service?
Booking your cleaning service is easy! Simply call or text us at 909-258-4158 to schedule your house cleaning today. Let Drew & CeCe Cleaning Service make your home spotless and stress-free!
What is your cancellation policy?
While we appreciate a 24-hour notice for cancellations, we understand that unexpected situations can arise. We do not charge a cancellation fee if you notify us before we arrive at your doorstep. However, if you cancel after we arrive, a $100 cancellation fee will apply.
As a small business, we strive to maintain a full schedule to serve all our clients efficiently. If cancellations become frequent, please note that we may need to replace your spot in our schedule to accommodate others.
Thank you for your understanding and support of Drew & CeCe Cleaning Service!
As a small business, we strive to maintain a full schedule to serve all our clients efficiently. If cancellations become frequent, please note that we may need to replace your spot in our schedule to accommodate others.
Thank you for your understanding and support of Drew & CeCe Cleaning Service!
What forms of payment do you accept?
Cash, Zelle & Credit Cards
Do i need to provide anything?
No need to worry about supplies—we provide all cleaning products and equipment for every service. However, if you have a preference for specific cleaning chemicals or products, please let us know, and we’ll be happy to accommodate your request.
Contact us today to schedule your cleaning service and experience a hassle-free, fully equipped cleaning team!
Contact us today to schedule your cleaning service and experience a hassle-free, fully equipped cleaning team!
Do I need to be home?
It’s entirely up to you whether you’d like to be home during your cleaning service. If you choose to stay, we kindly ask that you remain out of the room we are currently cleaning to ensure efficiency.
For customers who prefer not to be home, we’ll work with you to establish a secure and safe entry process so we can clean your home while you’re away.
Contact us today to schedule your cleaning and enjoy a service tailored to your needs and convenience!
For customers who prefer not to be home, we’ll work with you to establish a secure and safe entry process so we can clean your home while you’re away.
Contact us today to schedule your cleaning and enjoy a service tailored to your needs and convenience!
What about my pets?
We kindly ask that you designate an area in your home where we can safely keep your pets while we clean. As a courtesy, we’re also happy to take your pets out for a restroom break if needed—just let us know!
Contact us today to schedule your cleaning service and enjoy a pet-friendly experience tailored to your needs.
Contact us today to schedule your cleaning service and enjoy a pet-friendly experience tailored to your needs.